Improving patient satisfaction with discharge information after laparoscopic cholecystectomy: A quality improvement project

Abstract

Background: With the rise in day case surgery, there has been an increase in both nurse-led discharge and patient turnover. Patients recovering from anaesthesia frequently retain less, therefore information delivered to patients regarding post-operative recovery is sometimes lost or forgotten. The aim of this quality improvement project was to improve both the quality of information and the patient satisfaction with the information provided to them upon discharge following laparoscopic cholecystectomy.